Collection of Data
When a customer uses our services, we collect personal data such name, address, phone number, email address, and payment information. The manufacturer, model, and age of the customer’s air conditioning equipment are among the details we gather.
We employ the data gathered to deliver our services to the client, such as AC system diagnosis, upkeep, and repair. Additionally, we could make use of the data to get in touch with customers regarding service requests, updates, and promotions. Additionally, we might utilize the data to enhance customer satisfaction with our services.
Sharing of Information
We don’t give away, rent, or sell your personal information to others so they can market to you. To provide the services that the customer has requested, we might disclose personal information to our technicians. In order to process payments, we might also divulge personal data to our payment processing partners.
We take appropriate precautions to safeguard our clients’ personal information. We safeguard data while it is being transmitted and stored using industry-standard encryption. We also only allow authorized workers access to personal information.
We keep personal data for as long as is required to meet our legal requirements and continue to offer our customers our services. When it’s no longer required, we safely destroy or anonymize personal information.
To enhance the user experience on our website, we utilize cookies. In order to track user behavior on our website, we put little files called cookies on the customer’s device. Cookies can be turned off by users in their browser settings.
We might occasionally change our privacy statement. Any substantial alterations to this policy will be communicated to the customers. Customers are encouraged to periodically examine this policy.